We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This page will help explains some few things about cookies and how we use them to help enhance your experience on our websites.


What Are Cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognize your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyze how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won't collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.


How do we use cookies?

We use cookies for many purposes. We use them, for example to count how many visitors we receive to a page, to help you sign up for our services, to protect your data, or to remember the settings & preferences you set on your customer's dashboard. We also use cookies to help us analyze data about web-page usage and improve our website in order to tailor it to customer needs.

A number of our pages use cookies to remember:

  • your display preferences, such as contrast color settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here and in our legal documents such as the one listed below.


What sort of cookies does the Hostragon use?

Generally, our cookies can be categorized based on their functions:

  1. Essential Cookies

    Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription may entitle them.
  2. Security Cookies

    We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. For example, we use cookies which contain digitally signed and encrypted records of a user’s Hostragon account ID and most recent sign-in time. The combination of these two cookies allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.
  3. Performance Cookies

    We utilize other cookies to monitor website performance and analyze how visitors interact with our websites. For example, we might use performance cookies to keep track of which of our pages are most popular with visitors, which method of linking between pages is most effective, and to determine why some pages may be receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
  4. Functionality Cookies

    We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site and recall your customization preferences, such as which regional edition of the website you want to see when you log in. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.
  5. Behaviorally Targeted Advertising Cookies

    Hostragon and our advertisers use cookies to serve you with advertisements that we believe are relevant to you and your interests. You might see these advertisements on other sites that you visit. However, we do not tell our advertisers who you are.


Does anyone else use cookies on Hostragon websites?

Like many successful companies online, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.


Can a website user block cookies?

Yes, you can. However, cookies really help you to get the most out of our websites. Please remember that if you do choose to disable cookies, you may find that certain sections of our website may not work properly.

Do we track whether users open our emails?

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.


More Information

To learn more about how advertisers generally use cookies and the choices advertisers provide, visit the Network Advertising Initiative , Digital Advertising Alliance , Interactive Advertising Marketplace (US) , or the Your Online Choices (EU) .

Refer to your browser or device's help material to learn what controls you can often use to remove or block cookies or other similar technologies or block or remove other data stored on your computer or device (such as by using the various settings in your browser). If you do this, it may affect your ability to use Hostragon or other websites and apps.

If you do wish to disable our cookies, then please follow the instructions or to know more about how to manage cookies visit: Managing Cookies or visit Opt out - Ads Help to learn how tp opt out of interest-based ads by Google through Ads Settings.

To read more about how we manage your data, please visit our Privacy Policy page.

If you have any queries regarding this Cookie Policy please contact our Data Privacy Officer by e-mail at privacy[at]